Facility & Management

ERPfor Facility & Management

Build Smarter. Maintain Better. Operate Efficiently.

Streamline facility operations, automate maintenance, manage assets, monitor workforce, and deliver exceptional service—all from one intelligent ERP platform.

JKS Info Tech's Facility Management ERP helps businesses manage the complete lifecycle of facilities by integrating maintenance, asset management, workforce scheduling, customer service, inventory, finance, HR, and CRM into a single centralized platform. Whether you manage residential communities, commercial buildings, hospitals, educational institutions, hotels, industrial facilities, or multiple properties, our ERP provides complete visibility and operational control to improve efficiency and reduce operational costs.

With powerful automation, real-time dashboards, and intelligent reporting, JKS Info Tech's Facility Management ERP enables organizations to streamline daily operations, optimize resource utilization, and ensure timely maintenance of assets and infrastructure. From handling service requests and preventive maintenance to managing work orders, vendor contracts, billing, and compliance, our ERP empowers businesses to deliver high-quality facility services while improving productivity, reducing downtime, and enhancing customer satisfaction.

Builtfor your segment

Industry Applications of Facility Management ERP

Commercial Buildings

Manage maintenance requests, asset performance, security, housekeeping, utility services, and tenant operations from a centralized Facility Management ERP.

Residential Communities

Simplify resident requests, common area maintenance, visitor management, utility billing, staff scheduling, and community asset management through one integrated platform.

Corporate Offices

Optimize workplace maintenance, meeting room management, asset tracking, employee service requests, and facility operations to improve productivity and efficiency.

Shopping Malls

Coordinate tenant management, preventive maintenance, security, housekeeping, parking operations, and utility monitoring for seamless mall management.

Hospitals & Healthcare Facilities

Ensure uninterrupted healthcare operations by managing medical equipment maintenance, housekeeping, facility assets, compliance, and support services efficiently.

Educational Institutions

Manage classrooms, laboratories, campus infrastructure, maintenance schedules, transport facilities, hostels, and support services from a unified ERP system.

Hotels & Resorts

Streamline facility maintenance, housekeeping operations, asset management, utility monitoring, and guest service requests to deliver exceptional hospitality experiences.

Industrial Plants

Monitor machinery maintenance, utilities, safety inspections, asset performance, preventive maintenance schedules, and workforce activities to maximize operational efficiency.

Warehouses & Logistics Centers

Optimize warehouse infrastructure, equipment maintenance, loading docks, storage facilities, utility management, and service operations with complete visibility.

Airports & Transport Facilities

Manage terminals, runways, equipment maintenance, public facilities, cleaning services, security coordination, and infrastructure maintenance from one centralized platform.

Government Buildings

Maintain public infrastructure efficiently by managing assets, maintenance activities, utility services, compliance requirements, workforce scheduling, and service requests.

Facility Management Service Providers

Manage multiple clients, contracts, work orders, technician scheduling, SLA compliance, billing, inventory, and service performance through a single integrated ERP solution.

What'sinside

Everything you need to efficiently manage facilities, assets, employees, customers, and financial operations.

Asset & Management

Maintain a centralized register of all assets, monitor asset health, track depreciation, schedule preventive maintenance, and reduce equipment downtime.

Preventive & Maintenance

Automatically schedule maintenance activities, assign technicians, generate reminders, and prevent costly equipment failures.

Corrective & Maintenance

Manage breakdown requests, prioritize service calls, assign technicians, and resolve issues quickly with real-time tracking.

Vendor & Contractor Management

Manage vendor contracts, AMC agreements, contractor performance, purchase orders, and service history from one platform.

Mobile Workforce & Management

Understand your customers well enough to keep them. Sales pipelines, interactions, follow-ups, campaigns, and service requests captured in a single customer record every relevant team member can act on.

Complaint & Ticket Management

Capture customer complaints, generate service tickets, prioritize requests, and monitor SLA compliance until resolution.

Work Order & Management

Create, assign, monitor, and complete work orders while tracking labor hours, materials used, service status, and completion timelines.

Inventory & Spare Parts

Track spare parts inventory, automate stock replenishment, monitor consumption, and reduce inventory shortages.

Technician & Management

Schedule technicians based on skills, availability, location, and workload while tracking attendance and productivity.

AMC Contract & Management

Track Annual Maintenance Contracts, renewals, billing cycles, service schedules, and customer commitments effortlessly.

Asset Lifecycle & Management

Monitor every asset from procurement and installation to maintenance, warranty, depreciation, and disposal.

Customer & Portal

Enable customers to raise service requests, track ticket status, view invoices, manage contracts, and communicate with support teams online.

HR & Payroll

Manage employee attendance, shifts, leave, payroll, performance, and workforce productivity within the same ERP platform.

CRM & Integration

Manage customer interactions, follow-ups, quotations, contracts, and service history while building long-term customer relationships.

Finance & Accounting

Automate invoicing, payments, expenses, taxation, budgeting, vendor payments, financial reporting, and complete accounting workflows.

CompleteBusiness Modules

Everything you need to manage your business from one integrated ERP platform.

Customer Relationship Management (CRM)

Our CRM module helps businesses build stronger relationships through personalized service and engagement.

Increase Operational Efficiency

  • Automate maintenance scheduling
  • Optimize workforce allocation and task management.
  • Improve productivity while reducing manual effort.

Reduce Maintenance Costs

  • Prevent unexpected equipment failures.
  • Schedule preventive maintenance efficiently.
  • Optimize resources to lower operational costs.

Improve Asset Utilization

  • Monitor asset performance in real time.
  • Maintain complete service and maintenance history.
  • Extend asset lifespan and maximize ROI.

Faster Service Response

  • Instantly assign service requests to technicians.
  • Track job progress in real time.
  • Resolve issues faster with improved response times.

Better Workforce Management

  • Schedule technicians efficiently.
  • Track attendance and productivity.
  • Monitor task completion and performance.

Complete Business Visibility

  • Centralize all business operations.
  • Monitor finance, HR, assets, and maintenance.
  • Access real-time dashboards and reports.

Improve Customer Satisfaction

  • Deliver faster and reliable service.
  • Resolve issues on time to build trust.
  • Keep customers informed with transparent communication.

Data-Driven Decision Making

  • Access real-time dashboards and KPIs.
  • Analyze operational performance effectively.
  • Make informed business decisions with actionable insights.

Scalable Business Growth

  • Manage multiple locations from one platform.
  • Support expanding teams and clients.
  • Scale operations efficiently with a unified ERP solution.

ERP– Scheduler

Intelligent Scheduler Management

The Scheduler Management module enables facility managers to efficiently plan, assign, and monitor all routine and special maintenance activities. It ensures that every task is completed on time while optimizing manpower utilization and maintaining service quality.

1.Regular Schedule

Regular schedules are recurring tasks automatically generated by the ERP based on predefined frequencies. The system creates work orders, assigns staff, and tracks completion status without manual intervention.

Daily Schedule

Auto Work Orders

Shift Assignment

Status Tracking

Examples
  • Housekeeping
  • Security Patrol
  • Waste Collection
  • Equipment Inspection

Weekly (3 Times)

Mon / Wed / Fri

Task Assignment

Notifications

Examples
  • Glass Cleaning
  • Parking Maintenance
  • Garden Watering
  • Machine Inspection

Weekly (2 Times)

Tue / Fri

Auto Scheduling

Work Orders

Examples
  • Deep Washroom Cleaning
  • HVAC Filter Inspection
  • Pest Inspection

Weekly (Once)

Once Every Week

Preventive Maintenance

Task Monitoring

Examples
  • Roof Inspection
  • Fire Extinguisher Inspection
  • Generator Testing
  • Emergency Exit Inspection

Monthly (3 Times)

Every 10 Days

Recurring Maintenance

Automated Work Orders

Examples
  • Carpet Shampooing
  • Parking Pressure Washing
  • Landscaping Maintenance

Monthly (2 Times) / (Once)

Twice/Once Per Month

Asset Inspection

Scheduled Maintenance

Examples
  • Water Tank Inspection
  • Lift Cleaning
  • Generator Servicing
  • Fire Alarm Testing

2.On-Call / Special Schedule

These are non-recurring service requests created based on customer complaints, emergency situations, or special requirements.

Examples

• Water leakage
• Electrical faults
• VIP event preparation
• Post-construction cleaning

ScheduleWorkflow

On-Call / Special Schedule Workflow

ERP Workflow

1 Customer
Request
2 Ticket
Generation
3 Priority
Assignment
4 Supervisor
Approval
5 Technician
Assignment
6 Service
Execution
7 Customer
Verification
8 Job
Closure

ShiftManagement

Shift Management Process

Every employee follows a structured shift process to ensure seamless operations and accountability.

Employee Check-In

Overview

Employees can check in using multiple authentication methods while the ERP records attendance, location, shift details, and assigned site automatically.

Check-In Methods
  • Mobile App
  • QR Code
  • Face Recognition
  • Biometric Device
  • GPS Location
Benefits
  • Automatic Late Arrival Detection
  • Absentee Reporting
  • Accurate Attendance Tracking
  • Improved Shift Compliance
  • Real-Time Workforce Visibility

Manpower Tracking

Overview

Monitor the live status and availability of all field employees from a centralized dashboard.

ERP Tracks
  • Current Location
  • Assigned Site
  • Shift Timing
  • Productivity
  • Attendance
Benefits
  • Live Workforce Visibility
  • Better Manpower Allocation
  • Prevent Unauthorized Absence
  • Optimized Resource Utilization
  • Faster Decision Making

Briefing

Overview

Before starting work, supervisors conduct a shift briefing.The ERP records attendance for each briefing session.

Discussion Includes
  • Daily Work Allocation
  • Customer Instructions
  • Safety Guidelines
  • Special Tasks
  • Pending Work
  • Emergency Information
Benefits
  • Improved Team Coordination
  • Better Task Understanding
  • Enhanced Workplace Safety
  • Reduced Communication Gaps
  • Higher Productivity
  • Improved Shift Preparedness

Grooming Standards Check

Overview

Supervisors inspect employee appearance before deployment.Employees who fail the inspection are flagged in the system.

Checklist Includes
  • Uniform
  • Safety Shoes
  • ID Card
  • Gloves
  • Helmet
  • PPE
Benefits
  • Ensures Professional Appearance
  • Improves Workplace Safety
  • Maintains Brand Image
  • Increases Employee Accountability
  • Reduces Safety Violations
  • Ensures PPE Compliance

Service Calls

Overview

Throughout the shift, employees receive service requests via the ERP mobile application.

Examples
  • Cleaning Requests
  • Electrical Repairs
  • Plumbing Issues
  • Housekeeping Complaints
  • Equipment Breakdowns
Each Service Request Records
  • Complaint Time
  • Assigned Technician
  • Resolution Status
  • Customer Feedback
  • Priority Level

Lost & Found Management

Overview

Any misplaced item is immediately registered.A complete audit trail is maintained.

Examples
  • Item Description
  • Location Found
  • Employee Name
  • Photographs
  • Owner Details
  • Return Confirmation
Benefits
  • Faster Item Recovery
  • Complete Audit Trail
  • Improved Accountability
  • Enhanced Customer Trust
  • Reduced Loss of Property
  • Secure Record Management

Maintenance Snag Report

Overview

Employees can instantly report maintenance issues discovered during routine inspections.The ERP automatically creates a maintenance ticket and assigns it to the relevant team.

Examples
  • Broken Tiles
  • Water Leakage
  • Electrical Faults
  • Damaged Furniture
  • HVAC Malfunction
  • Lighting Failures
Benefits
  • Faster Issue Resolution
  • Reduced Equipment Downtime
  • Improved Facility Safety
  • Efficient Maintenance Scheduling
  • Real-Time Issue Tracking
  • Better Team Accountability

Routine Scheduler & Cleaning Activities

Overview

Employees receive digital checklists and update task completion in real time.

Cleaning Routine Based On
  • Building
  • Floor
  • Zone
  • Room
  • Priority
Managers Can Monitor
  • Completed Tasks
  • Pending Tasks
  • Missed Areas
  • Time Spent per Location
  • Employee Productivity

Special Activities Carried Out

Overview

Photos and completion reports can be uploaded for verification.

Special Activities
  • VIP Room Preparation
  • Event Setup
  • Festival Decoration
  • Sanitization Drives
  • Post-Event Cleaning
  • Deep Cleaning Campaigns
ERP Capabilities
  • Digital Task Assignment
  • Photo Evidence Upload
  • Completion Report Submission
  • Supervisor Verification
  • Real-Time Progress Tracking
  • Activity History & Audit Trail

VIP Visits / Audits

Overview

For scheduled VIP visits or audits, the ERP creates a dedicated task plan.Managers receive alerts before the scheduled visit to ensure readiness.

Typical Activities
  • Facility Inspection
  • Deep Cleaning
  • Equipment Checks
  • Signage Verification
  • Safety Compliance
  • Staff Deployment
ERP Readiness Features
  • Automated Visit Scheduling
  • Pre-Visit Alerts & Notifications
  • Task Assignment to Teams
  • Real-Time Progress Monitoring
  • Digital Audit Reports
  • Photo & Document Verification

Follow-Ups

Overview

Supervisors review all pending issues before the end of the shift.Automated reminders ensure no task is overlooked.

ERP Tracks
  • Open Complaints
  • Incomplete Work Orders
  • SLA Breaches
  • Pending Maintenance
  • Customer Escalations
  • Follow-Up Status
ERP Follow-Up Features
  • Automated Reminders
  • Priority-Based Follow-Ups
  • Task Escalation Management
  • Real-Time Status Updates
  • Supervisor Review Dashboard
  • Complete Activity History

Shift Hand Over

Overview

At the end of each shift, the outgoing team transfers responsibilities to the incoming team.The ERP generates a digital handover report, ensuring continuity between shifts and reducing communication gaps.

Handover Includes
  • Completed Tasks
  • Pending Activities
  • Open Service Requests
  • Equipment Status
  • Consumable Stock Levels
  • Lost & Found Updates
  • Maintenance Issues
  • VIP Schedules
  • Special Instructions
ERP Handover Features
  • Digital Handover Reports
  • Shift Continuity Tracking
  • Supervisor Approval
  • Complete Activity History
  • Instant Team Notifications
  • Secure Digital Records
  • Pending Task Acknowledgement
  • Employee Handover Confirmation
  • Attachment & Photo Sharing

EntireWorkflow

End-to-End Workflow

Schedule
Creation
Work Order
Generation
Supervisor
Assignment
Employee
Check-In
Briefing &
Grooming
Task
Execution
Service Calls &
Maintenance
Real-Time
Monitoring
Follow-Up &
Escalation
Shift
Hand Over
Reports &
Analytics

Why Choose JKS Info Tech Facility Management ERP?

Streamline facility management with a centralized ERP solution for operations, maintenance, workforce, and service delivery.

  • End-to-End Facility Management.
  • Preventive & Corrective Maintenance.
  • Smart Asset Tracking.
  • Mobile Technician App.
  • HR, CRM & Payroll Integration.
  • Inventory & Spare Parts Control.
  • Finance & Accounting Automation.
  • Real-Time Dashboards & Analytics.
  • Customer Complaint Management.
  • AMC & Contract Management.
  • Multi-Location & Multi-Company Support.
  • Cloud & On-Premise Deployment.

Leverage Our ERP To Transform Your Retail Or Wholesale Business.